Terms and Conditions

Welcome to BrainTunes. These Terms and Conditions govern your use of our website and the purchase of products and services through our website.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. General

This website is operated by BrainTunes.

Email: info@braintunes.gr
Address: Korinthou 1, Pallini, Greece
Phone: +306974522935

We reserve the right to update, modify, or replace these Terms and Conditions at any time. The latest version will be published on this page.

2. Products and Services

We make every effort to ensure that product descriptions, specifications, photographs, prices, and other information displayed on our website are accurate.

However, minor differences in appearance, packaging, specifications, or availability may occur.

We reserve the right to correct errors, update product information, and change or discontinue products without prior notice.

3. Orders

By placing an order through our website, you are making an offer to purchase the selected products under these Terms and Conditions.

We reserve the right to accept or decline an order for reasons including:

• Product availability.
• Pricing or product information errors.
• Suspected fraudulent or unauthorized transactions.
• Incorrect customer or delivery information.
• Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, the amount paid will be refunded to the original payment method.

4. Prices and Payment

All prices displayed on the website are stated in € euro unless otherwise indicated.

Prices may be changed at any time without prior notice.

Payment must be successfully completed before an order is processed, unless otherwise agreed in writing.

Any applicable taxes, duties, customs charges, or other fees will be handled in accordance with applicable law and the information provided during checkout.

5. Shipping and Delivery

We will make reasonable efforts to dispatch orders within the estimated timeframe shown on the website or communicated to you.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, customs procedures, strikes, weather, or other unforeseen events.

The customer is responsible for providing accurate delivery information.

Additional costs resulting from an incorrect or incomplete delivery address may be charged to the customer where permitted by law.

6. Product Compatibility and Installation

For automotive parts, electronic components, ECUs, sensors, tuning equipment, and similar products, the customer is responsible for confirming compatibility before purchase.

Where applicable, customers should verify the product part number, vehicle model, engine, specifications, and installation requirements.

Installation of automotive or electronic products should be performed by a suitably qualified person.

We are not responsible for damage resulting from incorrect installation, incorrect wiring, incompatible components, misuse, modifications, voltage spikes, short circuits, water damage, overheating, or other improper use.

7. Electronic and Performance Products

Products that affect vehicle operation, engine management, performance, emissions, or other vehicle systems must be used responsibly and in accordance with applicable laws and regulations.

The customer is responsible for ensuring that any product or modification is legal for use on public roads, racing events, or other intended applications in their jurisdiction.

Performance results may vary depending on the vehicle, engine condition, supporting modifications, fuel, calibration, environmental conditions, and other factors. No specific performance result is guaranteed unless expressly stated in writing.

8. Intellectual Property

All content on this website, including text, graphics, photographs, logos, trademarks, product information, software, and other materials, is owned by or licensed to BrainTunes, unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without our prior written permission.

9. Website Use

You agree not to use this website:

• For any unlawful purpose.
• To commit fraud or attempt unauthorized transactions.
• To interfere with the operation or security of the website.
• To introduce malicious software or harmful code.
• To collect information about other users without authorization.
• In any manner that could damage our business, website, or reputation.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms and Conditions have been violated.

10. Third-Party Services

Our website may use third-party services such as payment processors, shipping companies, analytics providers, hosting services, or other external providers.

The use of these services may be subject to the respective third party’s terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, BrainTunes shall not be liable for indirect, incidental, consequential, or special losses arising from the use of our website or products.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Consumer Rights

Nothing in these Terms and Conditions is intended to exclude or limit any mandatory rights you may have under applicable consumer protection laws.

If you are a consumer within the European Union or another jurisdiction with mandatory consumer protection rights, those rights remain unaffected by these Terms and Conditions.

13. Refunds and Returns

Returns, refunds, exchanges, and defective products are handled in accordance with our Refund and Returns Policy.

Please review that policy before making a purchase.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that information necessary to process your order may be collected and processed in accordance with that policy and applicable law.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Greece, unless mandatory consumer protection legislation provides otherwise.

Any disputes shall be handled by the competent courts having jurisdiction under applicable law.

16. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in full force and effect.